4.9 Star Rating 63 Reviews

Dori Ball

Dori is the sort of person an office runs on. Her background covers executive support, client relations, project management, and office leadership, and she has worked across a good many industries over the years, media and retail, healthcare, automotive, telecommunications. That kind of range shows up in the way she works.

Her career started on the air, first as a show host with HSN and later as a co-anchor and news director for Cox Radio. From there she moved into the corporate world and took on roles with organizations the size of the PGA TOUR and Valpak, where she handled national sales coordination, retail licensing, and support at the executive level.

These days the work is different, managing the day-to-day of a busy office, coordinating schedules, working through vendor negotiations, but the traits are the same ones people have always noticed in her. She communicates clearly, catches the details other people miss, and she has a way of building relationships without seeming to try. Clients tend to remember her, and there is a reason for that.

She is dependable and quick, and she genuinely likes people, which in this line of work counts for a great deal.

**Dori Ball**
B Bed Bug Specialist
4.9 ★★★★★

Based on 63 Google reviews

G George Robinson
★★★★★
I searched for a reliable company after noticing signs of a bug problem throughout my home. BBS responded quickly and scheduled my appointment without delay. Dori was incredibly helpful over the phone, and Technician Sean arrived exactly when promised. The bed bug removal solutions were explained clearly, and every step was completed with professionalism. I truly appreciated the team's dedication and excellent customer care.
T Toby Talbot
★★★★★
Bed Bug Specialist earned my trust with outstanding customer care. Mike was always friendly and responsive whenever I had questions. Technician Allan arrived on time, explained every detail clearly, and performed the service with great attention to detail. I am very happy with the overall experience.
M Mathew McGee
★★★★★
I had a fantastic experience with BBS. Kendall made the booking process quick and easy while providing helpful information. Technician Sean was punctual, respectful, and took the time to explain each step before starting the service. The entire visit was organized, professional, and exceeded my expectations.
S Sheryl Fett
★★★★★
We called Bed Bug Specialists late on a Saturday night after discovering what we thought were bed bugs in our son’s room. Mike from BBS called me back on Sunday morning and walked me through a series of questions and provided clear information on their bed bug removal procedure. He asked me to send a photo of the bugs we’d seen and told me it could possibly be bat bugs instead of bed bugs. After his team reviewed the photo themselves and used AI to do an analysis, Mike assured me what we had was bat bugs, not bed bugs. He also provided me a contact person who could help with bat removal and explained the steps needed to ensure all bugs were removed from our house. I would highly recommend using BBS for any concerns re: bed bugs. They were so helpful during a stressful time. Mike was prompt, professional and very knowledgeable. Thank you so much!
N Narinder Harwood
★★★★★
I highly recommend BBS for anyone looking for reliable service. Kendall was pleasant to speak with and made scheduling quick and convenient. Technician Steve was professional, knowledgeable, and completed the treatment with great attention to detail. The entire team made the experience smooth and worry-free.
O Omar Faruk
★★★★★
Everything was great
A Alberto Adkins
★★★★★
BBS gave me a wonderful experience from the moment I called. Dori in customer service was kind, patient, and made scheduling very easy. Technician Allan arrived exactly on time, explained the treatment process clearly, and worked with great care. The entire visit felt professional, organized, and reassuring.
T Timothy Lane
★★★★★
From my first call to the completed appointment, Bed Bug Specialist delivered excellent service. Mike was friendly and helpful over the phone, and Technician Allan was thorough, professional, and respectful of my home. Highly recommended.
E Elizabeth DeCatur
★★★★★
From start to finish was treated with professionalism and respect. Kendall, Allan and team were great and so grateful they helped us eliminate this nightmare. If this happens to you these are the people to call! It was such a relief dealing with decent people who are truly there to help you through this crisis. Beyond grateful for the job they do and highly recommend them if ever you find yourself dealing with this. Was so wonderful to come back home knowing the situation is handled and can relax in our home again. Thank you Bed Bug Specialists for giving us our home back!! :)

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