Resident/Tenant Pre-Treatment Checklist
Should you have questions about preparation, please reach out via email at [email protected] or call us at 269-291-0151.
Please ensure all boxes are checked for maximum success in the eradication process:
Please be prepared to vacate your premises promptly, within 15 minutes of our team’s arrival. This efficiency helps us keep costs low and allows us to assist more customers each day.
If you have any questions about our services, please contact us at [email protected] or call us at 269-291-0151. Our priority is to begin treatment immediately upon arrival.
📝 PRE-TREATMENT CHECKLIST
- All humans and pets (including birds, fish, reptiles, etc.) must vacate the home for the entire treatment and stay away for at least 2 hours after it's completed.
- All laundry must be put away-either hung in closets or stored in drawers or on shelves. Do not leave any piles of clothes or linens, including in hampers.
- If you have clothing stored in bins or chests, leave them open and accessible.
- If you have excess laundry, dry it on high heat for 30 minutes and immediately seal it in new trash bags that are tightly closed.
- ALL CLUTTER MUST BE REDUCED. No excessive piles of clothing, bins, boxes, magazines, piles of paper or junk piled up. Two or three boxes in a room are fine. But a room full of boxes and bins will not allow air flow and will impede access by the tech. For cluttery rooms or any doubt, send us a picture and we’ll advise.
- Beds, couches, and chairs should be cleared off. We will flip cushions and mattresses. Bedding may stay on beds.
- All trash must be placed in new, tightly sealed trash bags and taken to the outside dumpster.
- For monitored fire alarm systems (such as ADT), you must notify them to set it to test mode (or whatever they advise) to prevent the heat setting off your fire alarm.
- Condos & apartments must notify management for direction on disabling any heat-related alarms, as well as obtaining permission for our treatment, parking, etc.
❄️ REMOVE OR PLACE IN FRIDGE/OVEN
- Live plants, candles, lipstick, crayons, and deodorants
- Wines, chocolates, fresh fruits, and vegetables
- Vinyl records, VCR tapes, film reels, and cassette tapes
- Combustible items such as oxygen tanks, propane tanks, aerosol sprays, fire extinguishers, and lighters
- High-value or irreplaceable items such as heirlooms, oil paintings, family videos, and collectibles
⚠️ WINDOWS, MEDICATIONS, AND OTHER PRECAUTIONS
- All horizontal blinds should be removed and placed on the floor as the heat may cause them to sag or warp.
- Remove plastic blinds and place them flat on the bathroom floor to prevent warping. If you're unsure of the material, take them down
- Store all sensitive medications, gelcap supplements, and vitamins in the fridge to prevent heat damage
- Ammunition should be stored in a garage or safe location to avoid heat exposure
- Sleep Number beds could be permanently damaged. Unzip and remove the bladder, and leave it in garage or outside. Adjustable bed frames are fine.
- Stringed musical instruments may detune and pianos may be damaged by heat expansion. Contact us beforehand to discuss
- Items held together with hot glue may melt-this includes some crafts or inexpensive frames
- Electronics should be unplugged until they are completely cooled after the treatment (except stove, fridge, and freezers).
- Leave lights turned on in every room
📆 DAY OF TREATMENT
- Leave as much as possible in the home to be treated. Avoid bringing backpacks, purses, or bags that could contain bedbugs. Use only clean bags if necessary
- Wash and dry a set of clothes on high heat to wear when leaving the home
- Put on clean clothes and do not sit on any furniture before exiting the property
- Make sure all pets are crated and ready to leave before our team arrives
- Be prepared to vacate the premises within 15 minutes of our arrival
- We will be opening closets and drawers, flipping couch cushions, opening recliners, and moving some items. While we'll return some items to their original place, full reset is not guaranteed
A SUCCESSFUL TREATMENT RELIES NOT ONLY ON THE DURATION AND TEMPERATURE OF THE TREATMENT BUT THE PREPARATION OF THE RESIDENT AS WELL!!
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B
Bed Bug Specialist
4.9
★★★★★
Based on 60 Google reviews
★★★★★
We called Bed Bug Specialists late on a Saturday night after discovering what we thought were bed bugs in our son’s room. Mike from BBS called me back on Sunday morning and walked me through a series of questions and provided clear information on their bed bug removal procedure. He asked me to send a photo of the bugs we’d seen and told me it could possibly be bat bugs instead of bed bugs. After his team reviewed the photo themselves and used AI to do an analysis, Mike assured me what we had was bat bugs, not bed bugs. He also provided me a contact person who could help with bat removal and explained the steps needed to ensure all bugs were removed from our house. I would highly recommend using BBS for any concerns re: bed bugs. They were so helpful during a stressful time. Mike was prompt, professional and very knowledgeable. Thank you so much!
★★★★★
I highly recommend BBS for anyone looking for reliable service. Kendall was pleasant to speak with and made scheduling quick and convenient. Technician Steve was professional, knowledgeable, and completed the treatment with great attention to detail. The entire team made the experience smooth and worry-free.
★★★★★
Everything was great
★★★★★
BBS gave me a wonderful experience from the moment I called. Dori in customer service was kind, patient, and made scheduling very easy. Technician Allan arrived exactly on time, explained the treatment process clearly, and worked with great care. The entire visit felt professional, organized, and reassuring.
★★★★★
From my first call to the completed appointment, Bed Bug Specialist delivered excellent service. Mike was friendly and helpful over the phone, and Technician Allan was thorough, professional, and respectful of my home. Highly recommended.
★★★★★
From start to finish was treated with professionalism and respect. Kendall, Allan and team were great and so grateful they helped us eliminate this nightmare. If this happens to you these are the people to call! It was such a relief dealing with decent people who are truly there to help you through this crisis. Beyond grateful for the job they do and highly recommend them if ever you find yourself dealing with this. Was so wonderful to come back home knowing the situation is handled and can relax in our home again. Thank you Bed Bug Specialists for giving us our home back!! :)
★★★★★
Even though I didn’t end up using Bed Bug Specialists’ services—through no fault of their own—I felt compelled to share how impressed I was with their team. During a very stressful and uncomfortable situation, they were incredibly responsive, knowledgeable, and generous with their time. They took the time to answer my questions thoroughly, explain the process, and provide clear guidance, which gave me a lot of peace of mind when I needed it most. It’s rare to find a company that is this helpful without any pressure or sales tactics. If you’re dealing with a bed bug issue and want honest, expert advice from people who truly care, I would absolutely recommend reaching out to them. If we are in need of their services, they are definitely the company I will call!
★★★★★
I called to ask some questions and this company was so far beyond helpful. They were honest and thorough and deeply kind. Cannot recommend enough.
★★★★★
At present we have not received treatment from them because we live in an apartment but they were so incredibly sweet and helpful. They listened without judgment, gave me resources going forward, informed me of the treatments they provide and even helped identify the pests we've been dealing with. I hope we can work with them soon!
Location
Our Main Office In Michigan Is Situated At:
- 15633 16 ½ Mile Rd, Marshall, MI 49068
- (269) 291-0151
- [email protected]
